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  • Why would a child need to see a speech pathologist?
    A speech language pathologist can treat a range of speech, language and social cognitive challenges. If your child is having difficulty expressing themselves or understanding others, mis-articulates sounds, or has challenges with social interactions, it may be beneficial to see a speech language pathologist for support. Reach out for a free consultation to learn more!
  • I feel like my child is not at the same level as their peers in terms of their language, but I can’t quite figure out what it is that is different. Can you help?
    Yes! This is what we are trained to do as speech-language pathologists. It's great that you are able to discern that there might be something different about the way your child is developing their speech and language and have reached out for support. In our initial consultation call we can discuss some of the differences in your child's speech or language you have noticed and then determine if speech therapy might be helpful. The initial consultation is free, so don't hesitate to reach out to us!
  • Should I wait and see if my child's language improves with time?
    If your child is not meeting milestones for language and speech development, you might consider reaching out to a speech pathologist for support. A speech therapist will be able to evaluate your child’s current skills and determine if formal intervention is needed. In terms of language development, consider the following milestones: 0-6months: cooing or making noises to explore their voice ~8 months: babbling or making sounds, such as ba-ba or ma-ma 9-15 months: producing their first words 16- 18 months: producing about 10 words 19 months- 2 years: producing about 50+ words and able to combine two words (e.g., mama up). Early intervention is key. The sooner a child starts to receive language intervention by a trained professional, the sooner they will progress in their language development and reduce potential future academic challenges. Reach out for a free initial consultation if you would like to discuss your child’s language development further.
  • What should I tell my child before their first speech therapy session?
    Depending on the child, what you share might be different. In general, we might suggest that a family share with their child that a teacher is coming to play with them. For some children, being more specific might also be helpful, so in that case we might suggest the family share that a teacher is going to come help the child with their sounds. We are happy to collaborate with the family if they are unsure of how to share about the start of speech therapy with their child, so please reach out if you need support!
  • Can I join my child’s speech therapy sessions?
    Absolutely! We would love you to be a part of your child's speech therapy sessions in a way that feels comfortable to you. We often have parents and caregivers join speech therapy sessions for young children because it can be helpful to support carry-over at home. Similarly, families are welcome to join social groups to learn more about how we support the interactions between group mates.
  • Do I need to do anything to prepare for my child’s first session?
    This depends on your child and you think they'll respond to speech therapy sessions. For some children, it might be helpful to have a preview of what is to come. In this case, you might show the child a picture of our speech therapist from our website or share that someone is coming to play with them. In our initial session, our speech therapist is focused on building rapport and ensuring the child feels comfortable and excited about speech therapy. For young children, this might be about having fun, playing, and providing them the space to get to know our speech therapist. For older children, our speech therapist might build rapport and then share a bit about what her job is and what their sessions will look like. We have lots of experience starting speech therapy sessions and are confident in our ability to get to know children and build rapport in the initial session!
  • What is the frequency of speech therapy sessions?
    We suggest having speech therapy sessions 1-3 times per week. The frequency of speech therapy sessions will depend on the child's goals and overall response to speech therapy. We want to ensure that sessions are productive and helpful, rather than be a burden for the child. The frequency of sessions can be discussed in our initial phone call.
  • When can my child get started with speech therapy?
    We offer an initial 15-minute free phone call to discuss your overall areas of concern regarding your child's speech and language. This provides us an opportunity to get to know each other better and ensure Speech Language Play NYC is the right fit for your child. On this call, we can discuss a potential start date for services.
  • Will you provide information about how we can support our child at home?
    Yes! We will provide this information in a way that is most helpful for your family. For some families, we might discuss ways to support their child at the end of speech therapy sessions. For other families, sharing email updates is most helpful. We try to tailor our communication about speech therapy progress to the family's preferences.
  • How do you advocate for the speech therapy needs of children?
    We have experience working with schools to provide push-in speech therapy support or sharing information about how to best support a child's needs in the classroom. Our experience working in schools as both a teacher and speech therapist gives us a unique understanding of what types of support and feedback might be helpful. We are always looking to collaborate with others to ensure our client's speech and language development is best supported.
  • Can we have a parent phone call to talk about my child’s progress?
    Yes, of course! You can make an appointment at any time by contacting your speech therapist through email. If you prefer email or text, we're also happy to communicate in that way.
  • Can you talk to my child's other providers and their school?
    Of course! We love collaborating with others working with your child because we know how beneficial everyone's role is in meeting your child's speech and language goals. If you'd like us to speak with other professionals, we will provide you with a consent form through our client portal. We offer free 15-minute calls with other providers. For calls that exceed 15 minutes, we charge our session fee.
  • Will my child’s information remain confidential?
    Yes, absolutely. It is our responsibility to ensure the confidentiality of our clients. We use a secure HIPAA-compliant platform to store client information. We ensure that we have the written consent of families before discussing progress or sharing information with others, such as teachers.
  • Do you accept insurance?
    Speech Language Play NYC is an out- of- network provider, so we do not currently accept insurance. We are, however, happy to provide you with a super bill to share with your insurance provider for reimbursement. We recommend contacting your insurance provider to learn more about your out-of-network speech and language reimbursement rates.
  • How do I seek insurance reimbursement?
    Since we are an out-of-network provider, we will provide a superbill (i.e., a detailed invoice for insurance) at the end of each month for you to seek reimbursement. Prior to starting speech therapy, we suggest that you contact your insurance provider to learn more about their reimbursement rates for speech therapy, requirements prior to starting, and any other relevant information. We are happy to support you in the process of receiving reimbursement.
  • When will I receive a superbill to submit to insurance for reimbursement?
    At Speech Language Play NYC, we provide superbills or statements for insurance reimbursement at the end of the month. You will receive it electronically through our client portal, and the document will include all the information typically required by insurance companies.
  • What are your session fees?
    Our current speech therapy session fees are: Home-based sessions: 45 minutes- $225 In-office sessions (PlayWell or 26 Court Street): 45 minutes $200 Speech and language evaluations: $875 Please reach out to us if you'd like to discuss speech therapy session fees!
  • How and when do you charge for sessions?
    At Speech Language Play NYC, all clients are required to have a credit card on file through our electronic medical record system. At the end of the day of services, this card will be charged for the session fee. If families would like to use another payment method, such as cash or check, we can discuss this as an option.
  • What is the "No Surprises Act?"
    You have the right to receive a “Good Faith Estimate” explaining how much your health care will cost. Under the law, health care providers need to give clients who don’t have insurance or who selfpay for their services an estimate of the bill for health care items and services (including speech language pathology services). You have the right to receive a Good Faith Estimate for the total expected cost of any nonemergency items or services, including speech language pathology services. Ensure your healthcare provider gives you a Good Faith Estimate in writing at least one business day before your services begin. You can also ask your clinician and any other provider you choose for a Good Faith Estimate before you schedule an item or service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.
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